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MONEY BACK GUARANTEED

Return Policy

Satisfaction guaranteed or we refund your money back!

Buying on-line a high-quality rug without the ability to touch and feel it first can be a difficult decision.

We are aware of this concern, and although we know that you will absolutely love your rug when you see it up close; we provide a 14-Day Money Back Guarantee no questions asked.

 

Design rugs at the lowest price

How to return

In the case of a return, please follow the following steps:

 

  • Contact us within 14 days of the receipt of your rug
  • Wrap the rug in its original packaging or equivalent
  • Follow the information sent to you in the email
  • Please note that shipping cost back to our warehouses is the responsibility of the client
  • We do not provide refunds as a result of rugs damaged while in the clients’ possession