International shipping costs are calculated automatically by our software on-line depending on the weight of the rug and the shipping destination. You can register without buying, add one or more items to the basket, see the cost of shipping and then make your order.
After placing your order, you will receive an automatic e-mail message confirming purchase. The total amount includes the rug price and shipping to destination, automatically calculated according to the country of destination. The rug will be packaged and collected by the courier the working day following placement of the order. If the item is not currently available in the warehouse, it will be sent within 20 working days. On the day of shipping, you will receive an e-mail confirming the shipment and tracking details. The rug will be delivered within few days to the address provided on the order form. You are advised to provide one or more contact telephone numbers to facilitate delivery by the courier.
If you are not entirely delighted with the products that you have chosen you may return them to us within 10 days of receipt. Return of an item is at your own cost. If you wish to return an item for any reason, you must contact us first to obtain a return authorization.
Every month we offer free shipping for buyers in selected countries. This month, buyers from Austria, Belgium, Danmark, Finland, France, Germany, Luxembourg, Spain, Sweden, and United Kingdom get free shipping with minimal purchase of EUR 999.
Use voucher available in the check out to take advantage of this offer.